South Wales Police Authority is committed to being open, honest and transparent.
We are committed to providing you with the best possible service. As such, we need to know when something wrong has been done. Of course, we would also like to know when something has been done particularly well.
Complaints
South Wales Police Authority takes all complaints seriously.
A complaint can be made by anyone who feels they have been treated unfairly either by Officers, staff, Authority Members, service provided or even a decision or policy.
The Authority is not responsible for investigating complaints about Police Officers under the rank of Assistant Chief Constable, or members of Police Staff.
Suggestions
As the Police Authority, we strive to provide the public with the best service possible. However, we know that there are ways we can improve what we do.
We are always interested in hearing suggestions for how to improve the service.
Click here for more information.
Compliments
South Wales Police Authority aims to be as helpful and open as possible. If you think we have done something particularly well, we would like to hear about it.